User Service Agreement
BITNORDEX Website www.bitnordex.com is an information intermediary service Platform (hereinafter referred to as "the Platform") that provides Users with digital asset trading and related services. The Platform provides services to Users registered with the Platform (hereinafter referred to as "the Users") in accordance with the terms and conditions of this Agreement (defined below), and this Agreement shall be legally binding between the Users and the Platform. The Platform hereby reminds the Users to carefully read and fully understand the terms and conditions of this Agreement, especially those terms and conditions of this Agreement that exclude or limit the liability of the Platform and exclude or restrict the rights and interests of the Users. The Users shall read carefully and choose to accept or reject this Agreement. Unless a User accepts all the terms and conditions of this Agreement, the User shall not be entitled to use the services provided by the Platform on the basis of this Agreement. If the User does not agree to the content of this Agreement, or refuses to recognize the right of the Platform to make unilateral amendments to this Agreement at any time, the User shall promptly stop using and cease to access the Platform. By registering as a User of the Platform or using the services offered, a User is deemed to fully understand and fully accept all the terms and conditions of this Agreement, including any amendments that this Company may make to this Agreement at any time.
<0}{0><}0{>For the convenience of wording in this Agreement, the Platform is collectively referred to as "We/Us/Our" or other applicable forms of first person pronouns in this Agreement. <0}{0><}0{>All natural persons and other visitors who log onto this Website shall be referred to as "User(s)/You/Your" or any other applicable forms of the second-person pronouns. You and us are collectively referred to as “Parties”, and individually as “a/one Party” herein.<0}
Chapter 1 Definition and Interpretation
Article 1. In this Agreement, the following terms and expressions shall have the meanings ascribed to them below, unless any term or condition herein requires otherwise:
(1) this Agreement: it consists of this Service Agreement, the Terms of Privacy, Guidelines Against Money Laundering and Terrorist Financing, as well as any other rules, statements, guidelines inter alia. that have been or may be released published on the Platform.
(2) Force Majeure: includes maintenance of information network equipment, failure of access to information networks, failures of computer, communication or other systems, power failures, weather, accidents, industrial actions, labor disputes, riots, insurrections, disturbances, inadequacy in productivity or means of production, fires, floods, storms, explosions, wars or other factors on the part of cooperation partners, collapse of the digital asset market, government actions, judicial or administrative orders, and other circumstances that are beyond the control of the Platform.
(3) Affiliated companies: if a company directly or indirectly controls another company, or is directly or indirectly under the control of another company, or otherwise has significant influence over another company or is under the significant influence of another company, the former is then an affiliated company of the latter;
(4) Intellectual property rights: it shall have the meaning ascribed to it under Article 89 of this Agreement.
Article 2. All codes or statutes or administrative regulations cited in this Agreement shall refer to the latest amended version thereof, regardless of whether such amendment is made before or after the signing of this Agreement.
Article 3. The headings of the terms and conditions of this Agreement are for convenience only and shall not be used for the purpose of interpreting the terms and conditions of this Agreement. References herein to any statement, term, condition, annex, schedule shall refer to statements, terms, conditions, annexes, and schedules hereunder. .
Article 4. The term “include” used herein shall, under any and all circumstances, always have the meaning of “include but not limited to”, unless this Agreement requires otherwise.
Article 5. Unless it is agreed otherwise herein, should there be any conflict or inconsistency between the documents hereunder, the validity of the documents shall be prioritized in the following order, so as to resolve such conflict or inconsistency:
(1) User Service Agreement of BITNORDEX Website;
(2) Terms of Privacy of BITNORDEX Website;
(3) Guidelines against Money-laundering and Terrorist Financing;
(4) other agreements, rules and guidelines.
Article 6. The Users may choose from among different language versions of the Platform. Should there be any inconsistency or conflict between the different language versions in terms of content, or should there be any omission in one language version, the Chinese version of the Platform shall prevail.
Chapter 2 Basic Terms of the Platform
Article 7. The Platform is an information intermediary service platform www.bitnordex.com ; if the Platform releases a new web address in the form of an announcement, please visit the new web address). The Platform services are provided by this Company to its Users through various means, such as the Platform and clients. The specific content of the services mainly includes: release of digital asset trading information, digital asset trading management services, User services and other transaction facilitation services, subject to the content of the services actually provided by the Platform.
Article 8. In order to protect your rights and interests, you should carefully read and fully understand all the terms and conditions of this Service Agreement before you voluntarily register to use the Platform services. Upon your registration with the Platform or using the Platforms, it shall be deemed that you fully understand and accept this Agreement and any and all subsequent amendment that the Platform may make thereto at any time; and if you breach this Agreement, you shall be held legally responsible for any and all legal consequences of such breach.
Article 9. During the performance of this Agreement, the Platform may amend this Agreement on the basis of actual situations. Upon any change to the content of this Agreement, the content of this Agreement changes, the Platform will then release the latest version of this Service Agreement, as amended, without notifying each User one by one. If a User does not agree with the amendment of this Agreement made by the Platform, the User has the right to stop using the Platform services. If the User continues to use the Platform services, it is deemed that the User accepts the amendment made by the Platform to this Agreement and the User will perform this Agreement as is amended.
Article 10. As for the Platform's notices to the Users, and any other agreements, announcements or other notices in connection with the Users' use of their User accounts and services, the Users agree that the Platform may deliver such notices, agreements and announcements by such electronic means as intra-Platform announcements, intra-website messages, e-mails, mobile phone short text messages, wireless communication devices, inter alia. or by such physical means as by post. Such notices, agreements and announcements shall be deemed to have been duly served on the addressees on the day when they are delivered (if they are sent to the Users by post, they shall be deemed to have been served on the third natural day after they are posted to the contact addresses of the Users retained on the Platform). If a User fails to receive any of the aforesaid notices, agreements or announcements on the date when it is deemed to have been served due to reasons not attributable to the Platform (including inaccurate or invalid e-mail address, mobile phone number, contact address, inter alia), the Platform shall not be held responsible in any manner whatsoever.
Chapter 3 Registered Users
Article 11. Users must register with the Platform before they may access the Platform services.
Article 12. The Users who are individuals shall be natural persons who are at least 18 years of age, or are deemed under the law of the country where they are located as natural persons having full capacities for civil rights and civil conducts and capable of independently bearing civil liabilities.
Article 13. A legal person, organization or any other institution that intends to register as an institutional User with the Platform as a User thereof shall designate a representative who is a natural person that is at least 18 years of age or is deemed under the law of the country where such natural person is located as having full capacities for civil rights and civil conducts and capable of independently bearing civil liabilities to complete the registration with the Platform on behalf of such legal person, organization or institution.
Article 14. Upon your clicking the "agree to register" button, you or the organization you are duly authorized to represent shall be deemed as having agreed to the entire content of this Agreement, and you or the organization you represent shall be bound by this Agreement. If you do not have any of the qualifications required under Article 12 or Article 13 of this Agreement, then you and the institution that you are authorized to represent shall bear any and all the consequences resulting therefrom, and the Platform reserves the right to cancel or permanently freeze your account and to hold you and the institution that you are authorized to represent accountable.
Article 15. You agree to provide such information as your name, email address, mobile phone number, nationality, ID card number inter alia, as is required by the Platform’s User registration page.
Article 16. Before or after a User’s registration with the Platform, the Platform shall have the right to require the User to provide more information or data in accordance with the requirements of any of the applicable laws, regulations, rules, orders and other regulatory documents of the country or region where the User is located. The User should cooperate with the Platform by submitting the requisite information or materials and adopting reasonable measures to meet the requirements of local regulatory requirements.
Article 17. A User shall hereby make the following undertakings:
(1) the User registers with the Platform and uses the Platform for the purpose of legally trading the User’s own digital assets, and does not have any intention to use the Platform to violate any law or regulation or undermine the trading order of digital assets;
(2) the User must provide truthful, up - to - date, valid and complete information as is required by the Platform;
(3) the User must guarantee and undertake that the fund the User uses in trading through the Platform is from legal sources;
(4) the User has the obligation to maintain and update the profile thereof and ensure that it is true, up-to-date, valid and complete;
(5) in the case of an individual User, the User is not a resident of the United States; and in the case of an institutional User, the User is not a company registered in the United States;
(6) in addition to this Agreement, the User shall also comply with all rules issued and updated by the Platform from time to time, including announcements, product flow deions, Platform project deions, risk alerts, inter alia.
Article 18. Unless the information submitted by a User is obviously false, wrong and incomplete, the Platform has the right to rely on the information provided by the User.
Article 19. If the User violates any of his/her/its undertakings under Article 17 of this Agreement:
(1) the Platform has the right to adopt such measures as suspending the User’s account with the Platform, refusing to allow the User to use part or all of the functions of the Platform services. In this case, the Platform shall not be held responsible in any manner whatsoever, and the User agrees to bear any and all direct or indirect expenses or losses arising therefrom;
(2) if the Platform services cannot be provided or any error occurs in the provision of such services due to the User’s failure to update his/her/its profile, the User may not use it as an excuse for canceling a transaction or refusing to pay, and the Platform shall not bear any responsibility whatsoever; and all all consequences shall be borne exclusively by the User;
(3) the User shall bear any and all direct or indirect losses and adverse consequences arising from the User’s breach of any of the undertakings; any and all illicit gains that the User may gain from such breach shall be deducted, and the Platform reserves the right to hold Users accountable.
Article 20. After you legally, completely, and effectively provide all the necessary information for registration and such information is duly verified, the registration process is completed, upon which, you officially become a User of the Platform and can log into the Platform as a User thereof.
Article 21. The Users’ purchase of digital currency or sale of digital assets via the Platform shall be subject to the following requirements:
(1) The Users shall ensure that they possess the corresponding rights to the digital assets that they intend to sell as is announced on the legal tender trading page of the Platform or the corresponding rights to the payments they are required to make for what they intend to purchase; the Users may not post on the legal tender trading page any information that is not relevant to the sale or purchase of digital assets;
(2) the Users shall ensure that their sale or purchase of digital currency and posting of transaction information conform to the relevant laws and regulations of the sovereign countries or regions where the Users are located, the requirements of this Agreement, as well as public order and morality, and do not infringe upon the legitimate rights and interests of any third Party;
(3) the Users shall guarantee that the collection accounts or payment accounts that they provide are owned by the Users themselves, and all losses and legal consequences that may arise due to the failure of a User to provide a collection or payment account that is owned by the User shall be borne by the User exclusively;
(4) the Users shall safeguard the healthy competitive order in the market of the legal tender trading Platform, and may not defame or belittle their competitors, interfere with any trading activity carried out on this Website, boost or seek to boost their own credit rating by any illicit means, or interfere with or attempt to interfere with the normal operation of the Platform in any way whatsoever;
(5) the Users shall abide by the principle of good faith and credit, ensure the legal compliance, truthfulness and effectiveness of the legal tender trading information released by the Users, and during the trading process, they shall effectively fulfill their undertakings relating to transaction;
(6) the Users shall pay taxes according to the laws and regulations of the country or region where they are located.
Article 22. The Platform shall have the right to terminate a particular transaction or terminate the User’s access to his/her/its account with the Platform if the Platform finds out that the User is not suitable for high-risk investment.
Article 23. Notwithstanding the other terms and conditions of this Agreement, the Platform has the discretion to determine whether a User can pass the Platform User authentication and whether to cancel the qualification of User that has been authenticated. The Platform has the right to refuse to permit or cancel the registration of any User, and has no obligation to inform the User of the reason for reject the registration thereof. The Platform does not bear any direct or indirect losses suffered by the User due to the Platform's refusal to permit the registration of such User, and the Platform reserves the right to hold the User accountable.
Article 24. Users register as Users of the Platform on the basis of their free will. The Platform does not force, induce, deceive them, or otherwise exert influence on them in an unfair manner, so that they will register with the Platform.
Chapter 4 Content of Platform services for Registered Users
Article 25. The Platform provides the following services to Users who have completed their registration with the Platform:
(1) relevant information disclosed by digital assets projects;
(2) real-time quotation and trading information of various digital assets projects;
(3) digital asset trading management services;
(4) customer services;
(5) technical and management services ensuring the normal operation of the Platform;
(6) other services public announced by the Platform.
Article 26. The Platform, as is entrusted by digital asset project owners, releases information and provides matchmaking services for transactions between digital assets in accordance with Article 25 of this Agreement. The Platform is only responsible for reviewing the text of information released by the digital asset project owners, and does not guarantee or assume any responsibility for the accuracy, completeness or legality of such information. The Users shall make decisions based on their independent judgment. If Users conduct digital asset transactions based on such information, the risks arising therefrom shall be borne exclusively by the Users themselves, and the Users have no right to propose any legal claim to the Platform on the basis of such risks. Any dispute between a User and the digital asset project owner arising from or related to transaction shall be settled by and between the Parties to the dispute themselves, and the Platform shall not bear any transaction risk or legal liability whatsoever.
Article 27. The digital asset trading management services mentioned under Article 25 of this Agreement shall include the following:
(1) User Accounts: a User account will be generated upon a User’s registration with the Platform. The User account will record the User's activities on the Platform. The above-mentioned User account is the only account for the User to log on to the Platform.
(2) digital asset trading: Users can submit digital asset trading instructions through the Platform and trade other digital assets with digital assets in their User accounts.
(3) services of matching legal tenders with digital assets: the Users can submit legal tender trading instructions through the Platform, so as to purchase digital assets of digital currency sellers on the Platform.
(4) currency deposit and withdrawal: a User can transfer digital assets from other addresses to designated addresses in the User’s account, or transfer digital assets from the User’s account to other addresses.
(5) updating trading status: the User confirms that the digital asset trading status confirmed by the User in accordance with the Platform services procedures on the Platform will become an irrevocable instruction for the Platform to conduct relevant transactions or operations for the User. The User agrees that the execution time of relevant instructions shall be based on the actual operation time of the Platform in the Platform system. The User agrees that the Platform has the right to handle relevant matters in accordance with this Agreement and/or the relevant dispute resolution rules of the Platform. Any dispute or loss caused by User’s failure to amend or confirm the transaction status, or to submit relevant applications in a timely manner, shall be borne by the User exclusively, and the Platform shall not bear any responsibility whatsoever.
(6) transmission of trading instructions: the Platform transmits trading instructions of a User based on the time when the User inputs such trading instructions and data. The User understands that the Platform is the matchmaker of digital asset transactions, not a buyer or seller participating in the transaction of digital asset transactions itself, and that the Platform does not provide any services relating to the deposit or withdrawal of the legal tender of any country.
(7) transaction inquiry: the Platform will record all operations of a User's operations on the Platform, regardless of whether the purpose of such operations is finally achieved. The User can query such transaction records under the User’s account in real time via such User’s account.
(8) transaction security settings: the Platform has the right to carry out the settings of transaction-related matters from time to time based on considerations of such factors as transaction security, including transaction limits, transaction times, inter alia. The Users understand that the aforesaid settings of the Platform may cause certain inconveniences in trading, and the Users have no objection thereto.
(9) handling of system failures: if the Platform uncovers a handling error caused by a system failure or any other reason, the Platform has the right to correct the error regardless of whether it is beneficial to the Platform or its Users. Where due to such error, the User actually receives more digital assets than the amount that such User should have received, then regardless of the nature and reason of the error, the Platform reserves the right to correct such improperly executed transaction, and the User shall return the overcharged digital assets or perform other operations in accordance with the specific requirements of the Platform's notice to the User regarding the correction of such error. The User understands and agrees that the Platform will not assume any losses or responsibilities caused by the aforesaid handling error.
Article 28. Except for the services listed under Article 25 of this Agreement and the technical services announced by the Platform, the Platform cannot provide any investment, legal, taxation or other professional opinions to the Users in connection with digital asset transactions. Moreover, any information, discussion, analysis, price and other information provided by any Platform are general comments and do not amount to advice to the Users in connection with any digital asset transaction. A User that needs any professional advice should consult relevant professionals for professional advice on investment, law, taxation or other professional advice related to digital cash transactions. The Platform does not assume any direct or indirect losses (including any loss of profits) caused by a User's reliance on the above-mentioned general comments.
Article 29. The services provided by the Platform shall not be understood or used to make offers to Users in any country or region that determines that the services provided by the Platform are illegal.
Article 30. Users shall observe the following trading rules in the process of trading digital assets using this Platform:
(1) browsing trading information: when browsing trading information on the Platform, the Users should carefully read all the content in the trading information, including price, entrusted amount, handling fees, buying or selling direction. The Users should click on the button to conduct transaction after fully understanding and accepting all the content in the trading information.
(2) submission of entrustment: after understanding and completely receiving all the content of the trading information, Users can enter the digital asset trading information and submit the transaction entrustment after confirming that the information is correct. Upon submission of the transaction authorization to the Platform, the User shall be deemed as having authorized the Platform to act as an agent for the User to carry out corresponding transaction matching in accordance with the digital asset trading information input by the User. The User acknowledges and agrees that when there is a digital asset transaction that meets the User's entrusted transaction price, the Platform will automatically complete the transaction matching without notifying Users in advance.
(3) inquiry of transaction details: a User can view the corresponding transaction records of digital assets through the transaction details in the personal account of such User.
(4) revocation or amendment of entrustment: the User acknowledges that the User has the right to revoke or amend the entrustment at any time before the digital asset transaction matching is completed.
Article 31. Users shall observe the following trading rules in the process of purchasing trading digital assets with legal tender via the Platform:
(1) browsing trading information: when browsing trading information on the Platform, the Users should carefully read all the content in the trading information, including price, amount to be purchased, handling fees, way of purchase and purchasing limits.
(2) creation of purchase orders and sale bills: when a User creates a purchase order or sale bill through the legal tender trading page provided by the Platform, or accepts the purchase order or sale bill created by another User through the legal tender trading page provided by the Platform, it shall be deemed that the User agrees and accepts the price or quantity indicated by such purchase order or sale bill; upon creation or acceptance of a purchase order or sale bill, the transaction price will be locked, and neither the seller or buyer may alter the price or add any extra fee during the transaction.
(3) escrow of digital assets involved in transaction: throughout the process of a legal tender transaction, the digital assets involved in the transaction order will be placed under escrow by the Platform, until the seller confirms receipt of full payment and completes the payment receipt confirmation operation on the legal tender Platform.
(4) payment of price: the User shall complete the payment according to the valid payment details provided by the seller to the User via the legal tender trading Platform. The User understands that the payment is made through the third-Party payment arrangement agreed on by and between the User and the counter-Party thereof in the transaction, including but not limited to online banking transfer, AliPay, WeChat transfer, etc. The Platform will not have any contact with the payment in any manner whatsoever, and there is not any form of control over the price paid. Therefore, all transaction disputes arising from or related to payment, payment method, or payment channel has nothing to do with the Platform, and the Platform will not be held liable in any manner whatsoever.
(5) understanding of information and confirmation of transaction counter-Party: the User shall conduct the transaction after fully understanding and accepting all the content of the transaction information, and shall verify the account information, collection and payment accounts and other information of the User or transaction counter-Party before concluding the transaction.
Article 32. The Platform has the right to amend, suspend or permanently terminate some or all of the services of the Platform provides to a User on the ground of any of the following reasons:
(1) as is required by any of the laws, regulations, rules and orders of the sovereign country or region where the User is based;
(2) as may be necessary for the Platform to protect the legitimate interests of the Platform or customers thereof;
(3) there is any change to the trading rules of digital assets;
(4) any other justifiable reason.
Article 33. If the Platform modifies, suspends or permanently terminates some or all of the services that the Platform offers to a User based on Article 32 of this Agreement, the effective date of such modification, suspension or termination shall be subject to the Platform’s announcement.
Chapter 5 Account Security and Management
Article 34. The Users understand and agree that it is the responsibility of the Users to ensure the confidentiality and security of their accounts and passwords. The Users will assume full responsibility for all actions and statements made using the Users’ accounts and passwords and agree to the following:
(1) Users should create passwords in accordance with relevant rules of the Platform and relevant prompts of the Platform (passwords include but are not limited to login passwords, fund passwords, mobile phone numbers bound when registering accounts, mobile phone verification codes received via mobile phones, Google verification, inter alia. Specific forms thereof may change; the same hereinafter). They should avoid choosing overly obvious words or dates as their passwords, such as Users' names, nicknames, birthdays, inter alia.
(2) The Users shall not disclose their accounts or passwords to any other person, nor shall they use the accounts or passwords of any other person. If the User account of a User is illegally used by any other person due to factors not attributable to the Platform, e.g, hacking, virus or negligence on the part of the User, the Platform will not assume any responsibility whatsoever;
(3) the Users are prohibited from giving, lending, renting out, transferring or otherwise disposing of the Platform account number to any third Party without the consent of the Platform;
(4) the Platform recognizes the Users’ instructions through the Users’ accounts and passwords. The Users hereby confirm that all their conducts on the Platform after they log into the Platform using their accounts and passwords shall represent the Users themselves. The electronic information records generated by the operation of the Users’ accounts are all valid evidence of the Users’ conducts, and the Users shall bear any and all the responsibilities arising therefrom.
(5) The Users shall adopt appropriate measures to ensure the security of their accounts and
(6) Where any person uses the account and password of a User without due authorization, the Platform and the legally authorized subject reserve the right to hold the actual User jointly and severally liable;
Article 35. If a User discovers that a third person fraudulently uses or embezzles the User's account and password, or such third person’s use of the User’s account involves any absence of requisite and due authorization, the User shall promptly notify the Platform in an effective manner and request the Platform to suspend relevant services; otherwise all the responsibilities arising from such use shall be borne by the User exclusively. Furthermore, the User understands that the Platform needs a reasonable period of time to take action on the User's request; the Platform shall not be held liable for any loss that may arise in connection with such third person’s use of the services before the Platform takes action.
Article 36. Where the Platform deems on its unilateral and independent judgement that any event that undermines the security of trading may arise, the Platform shall have the right to suspend, interrupt or terminate all or part of the User services (including fee-based services) provided to a User under this Agreement, remove or delete registration information of such User, seize illicit profits that the User may gain, without notifying such User and without assuming any responsibility to such User or any third Party. The aforementioned events include:
(1) the Platform believes that the information provided by the User is not authentic, valid or complete, e.g, where the User registers with the Platform on the basis of identity certification of any other person that the User uses without due authorization, or the information provided by the User for verification is inconsistent with relevant facts;
(2) the Platform uncovers any abnormal transaction by the User or any transaction by the User is suspicious or may be illegal;
(3) the Platform believes that the User’s account is suspected of being involved in money laundering, cash-out, pyramid selling, fraudulent use or other situations that the Platform believes are risky;
(4) the Platform discovers that the User uses any illegal or improper technical means to engage in any activity that endangers the security of trading or affects fair trading, including tampering with transaction data, stealing customer information, stealing transaction data, attacking other registered accounts through the Platform, inter alia.
(5) the Platform believes that the User has violated any of the rules under this Agreement or the spirit thereof;
(6) the User account has not been logged in or actually used for one year in a row, or the amount of digital assets in the account is zero;
(7) any other circumstances under which the User breaches this Agreement.
(8) other circumstances under which the Platform, based on its sole judgment, needs to suspend, interrupt or terminate all or part of the User services (including fee-based services) provided to Users under this Agreement and remove or delete the registration information on the ground of transaction security and other reasons.
Article 37. When a User decides to cease to use his/her/its User account, the User shall first pay off all outstanding payables (including service fees, management fees, inter alia), then withdraw all available digital assets (if any) from the User account that are eligible for withdrawal, apply to the Platform for freezing the User account, and formally cancel the User account upon approval by the Platform.
Article 38. The User agrees that if the identity verification procedure for his/her/its User account fails to be completed, and the account fails to be logged into for a year in a row, the Platform has the right to terminate the supply of User account services without prior notice to the User, and the Platform may promptly suspend, close or delete the User account and all relevant materials and files in the User account.
Article 39. The User agrees that the suspension, interruption or termination of the User's account does not represent the termination of the User's responsibilities. The User shall still be liable for any possible breach of agreement or damages that may arise due to or in connection with such User’s conduct during the time when such User uses the services provided by the Platform; furthermore, the Platform may continue keeping relevant information of the User.
Article 40. In order to protect the ordinary transaction order of the fait currency trading platform, and the trading securities, the Platform shall have the right to implement necessary measures which include cancel the relevant transactions limit the trading function of particular account(s) if the Platform is of the view that any action(s) of the Users violates or will possible violate the ordinary transaction order.
Chapter 6 Guarantees and Undertakings of Users
Article 41. The Users undertake that they will never use the Platform services for any illegal purpose or in any illegal way, and undertake to abide by the relevant laws and regulations of the country where they are located, as well as all international practices relating to the use of the Internet, and to abide by all network protocols, rules and procedures related to the Platform services.
Article 42. The Users agree and guarantee that they will not use the Platform services to engage in any infringement of the rights and interests of any other person or for any illegal conducts, and they shall bear any and all legal liabilities if they breach such guarantee. The above-mentioned infringements and conducts include:
(1) accessing the Platform services in the name of any other person without being duly authorized by such person;
(2) engaging in any illegal transaction, such as trafficking of firearms, narcotics, forbidden drugs, pirated software or other prohibited items;
(3) providing gambling information or inducing in any manner any other person to engage in gambling;
(4) engaging in suspected money laundering, cash-out or pyramid selling activities;
(5) engaging in any conduct that may result in vulnerability to computer virus or may damage the Platform services system or data therein;
(6) using the Platform services system to engage in any activity that may adversely affect the normal operation of the Internet or mobile computer network;
(7) maliciously interfering with the normal proceeding of digital asset transaction and disrupting the order of digital asset trading;
(8) using any technical means or other means to interfere with the normal operation of the Platform or interfering with the use of Platform services by any other User;
(9) maliciously defaming the goodwill of the Platform by fabrication or exaggeration;
(10) any other conduct that is justifiably deemed by the Platform as inappropriate.
Article 43. The Platform reserves the right to delete all types of information of a User in the Platform that does not conform to legal policies or is untrue or inappropriate on the basis of the independent judgement by the Platform, without notifying the User and without assuming any responsibility. If the User fails to comply with the above provisions, the Platform has the right to take measures such as suspending or closing the User’ account on the basis of its own independent judgement and without assuming any responsibility.
Article 44. The User agrees that if any third Party initiates or launches any claim or demand for compensation (including attorney fees) on the ground that the User breaches this Agreement or violates any document that is incorporated into this Agreement by reference and becomes a part of this Agreement, or that the User’s use of the Platform services violates any law or infringes on any right of the third Party, the User will indemnify and hold harmless the Platform and affiliated Parties thereof, cooperation partners, directors and employees thereof against such claim or demand.
Article 45. The User undertakes that the information uploaded or released by the User through the Platform is authentic and valid, and any and all the information the User submits to the Platform is authentic, valid, complete, detailed and accurate. If the Platform or any other User of the Platform suffers any loss due to the User’s breach of the above undertakings, the User will assume corresponding liabilities.
Article 46. The Users understand and agree that the Platform provides services to eligible Users. The Platform does not assume any responsibility for the investment or trading of digital assets on the Platform. The Platform cannot and does not have the obligation to ensure the success of the Users’ investment. The losses arising from the Users’ investment or transaction of digital assets shall be borne by the Users exclusively, and the Platform may not be held liable for such loss in any manner whatsoever.
Article 47. A User agrees to take responsibilities for all activities that occur in his/her/its registered account with the Platform (including information disclosures, information releases, clicks to agree to various agreements, upload and submission of various documents, clicks to agree to renew various agreements or clicks to agree to digital cash transactions, inter alia), and during the above-mentioned activities, if the User fails to comply with the terms and conditions of this Agreement or the operating instructions in the trading rules published by the Platform, the Platform shall not be held liable in any manner whatsoever.
Article 48. The Users agree that the Platform has the right to place various commercial advertisements or other commercial information of any kind in various ways during the course of providing Platform services (including placing advertisements on any page of the Platform website), and the Users agree to accept the commercial promotions or other relevant commercial information that the Platform sends to the Users by email or other means.
Article 49. The Users agree that if a User has any dispute with a project owner or any other third Party in connection with any digital asset transaction, they shall not request the Platform to provide relevant information through channels other than judicial or administrative channels.
Chapter 7 Service Interruption or Failure
Article 50. The Users agree that in view of the unique nature of the Internet, the Platform does not guarantee that services will not be interrupted service, nor does it guarantee the timeliness and/or security of the services. If the system is unable to operate normally due to any event, as a result of which the Users cannot use any of the Platform services or their use of the services is adversely affected, the Platform shall not be held responsible to the Users or any third Party. The aforesaid events include:
(1) where the Platform system is shut down for maintenance.
(2) where there is any error or failure in the telecommunication equipment, as a result of which it is impossible to transmit data.
(3) where the Platform services are interrupted or delayed due to such factors as hacker attacks, technical adjustments or failures on the Party of network service providers, or website upgrades, inter alia.
(4) where the Platform system is unable to function due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, inter alia.
Chapter 8 Scope and Limitation of Responsibilities
Article 51. The Platform does not provide any form of guarantee for any Platform services, including the following:
(1) Platform services will meet the needs of Users.
(2) Platform services will be provided in a timely manner without any interference or error.
(3) any products, services, information or other materials purchased or obtained by Users through Platform services will meet the expectations of the Users.
(4) all information, programs, text, data and other information contained in the Platform are completely safe and free from interference and destruction by any malicious programs such as viruses and Trojans.
(5) all the calculation results of transactions have been duly verified by the Platform; the corresponding calculation methods will be publicized on the Platform, but the Platform cannot guarantee that there is no error or interference in such calculation.